🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Best Answering Services (2023) Australia

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Phone Answering Service For Businesses 2022

The platform can manage follow-up, and list building calls with ease. You can set custom hold music to amuse callers while on the line. It has trained virtual receptionists who can handle client Frequently asked questions and other complicated queries. Users can get the live chat history and transcripts. It charges a one-time setup charge, and the activation can take up to 2 service days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office space, Strategies start at $50 a month. No Voice, Nation is the very best phone answering service for small companies with USA-based representatives. The services likewise work across building, genuine estate, and medical companies.

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Pat, Live provides 24/7 client service from Monday to Friday, basic working hours to increase your client's satisfaction. Every Pat, Live strategy includes a devoted telephone number and helps customers with often asked questions. It provides additional services like tailored call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and move calls to your cell phone or workplace extensions (answer phone service). The live call transfer and patching the caller straight to the best extension, person, or department. Virtual assistant staff can take and deliver customer messages. Answer, First provides system tracking to track phone signals or email notifications.

Companies can access call reports and recordings in real-time. The service cancellation terms are not constant with the industry requirement. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Plans begin at $30 a month. No Abby Connect is amongst the best small company answering services with a successful manager and team to answer company calls.

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Companies can set custom-made voicemails for their consumers via Abby Link. Abby users can call and text on the Abby, Go mobile app. It can schedule repeating live call managing rules on your account. The number of staff member you can set on the account is not limited. Abby Link does not have any call barge and call whisper.

You can filter out spam or Robocalls using the spam blocker. The group can arrange, cancel, and reschedule consultations with callers on your behalf. Answering Service Care can digitally record telephone calls and gain access to them for later on reference. It has an on-call calendar that updates the staff about on-call schedules.

Live Response An automated answering service can turn customers away if they choose to speak with a live person! Often you need more then an answering machine. Ozetel is proud to use live answering services at super budget-friendly rates and with the flexibility to fit your particular organization requirements. Do not miss your important client calls, have the Ozetel call agents take the call for you when you are busy or unavailable.

85 each YES YES YES Common frequently asked question's Rather of losing labour hours and buying training, you can have incoming calls answered by Ozetel's professional staff. Don't let your calls go unanswered. Utilizing the Ozetel telephone answering service as a cutting edge team is basic and you get these great functions; 1.

Keep in mind, the transfer is a live response "blind" transfer. This suggests that as soon as the call has been transferred on to an external telephone number, we can not recover the call if the external number does not answer. Speak to the Live Answering service professionals today if you need further information.

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Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's primary calling app and press the Call button.

In other words, each time your company line rings, it's a possibility to generate income. On the consumer's end, a couple of things are as frustrating as not having the ability to reach a service when you need to. When customers can not obtain you, they might lose faith in your brand.

They need to come with stellar, validated recommendations and have experience in in-office and virtual communications - business call answering service. There's the old stating that in order to generate income, you have to invest money. But when it comes to outsourcing your company interactions to a virtual answering service, investing money conserves cash. Here's why.

But utilizing one can save your company money in manner ins which, in the long term, make the expenses connected with an answering service more than worth it. Taking your service interactions out of the office saves you on overhead expenses associated with: If you employ an in-office receptionist to manage your calls, you'll need a place for them to work.

But outsourcing to a virtual assistant company removes that duty (virtual telephone answering). How your business manages its communicationwith customers, with vendors, and with others in your communitygoes a long method towards forming its reputation. business call answering service. Phone lines that sound and ring, calls that are never returned, and messages that do not get delivered are all things that can make the general public concern the integrity of your business.

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Undoubtedly there's a much better use of their talents and skills - phone answering service. Virtual assistants are a chance to off-load the lengthy work of being a modern service with contemporary communications requires. Working with a virtual phone assistant is a chance to step away from the telephone and get back to what is necessary: running your company.

2 It allows you to keep superior customer support by providing you with a record of what your customer needs. In turn, this enables you to anticipate their future requirements in addition to the requirements of other clients. Fortunately, call recording is a service many virtual phone answering assistants use.

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However if you partner with the best answering service, they can handle your online chat functions for you. Providing your consumers the opportunity to interact with you in the language they're most comfy with is a level of customer support that can build consumer trust and loyalty. Partner with an answering service that provides services in other languages aside from English.

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That's how we help small companies grow and grow. We provide people-powered communications solutions for small companies that require an assisting hand. Integrating excellent customer care with the current technology, we're making it much easier than ever for your small service to accomplish industry results. All set to find how Nexa can improve your company? Start today.



In the last couple of years service has ended up being incredibly competitive and you require to try to find any chance where you think that you may be able to get an one-upmanship on the opposition. Signing your organization up for a phone answering service - virtual telephone answering with is a truly terrific way for your service to gain that competitive advantage over your competition.

Phone Answering Service Pricing & Other Business Solutions Melbourne

When you have a fantastic answering service that you can forward a lot of those time wasting calls to you will have a considerable quantity of time to focus on tactical jobs. Our qualified expert telephonists can figure out the time losing calls and the irrelevant call and divert the important calls across to you or your group to action.

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